Privacy policy

PRIVACY POLICY

Last updated: September 17, 2026

ShieldNest ("ShieldNest", "we", "us", or "our") operates https://shieldnest.store/, an online store powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or otherwise use our services.

1. INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect:

  • Full name

  • Email address

  • Billing address

  • Shipping address

  • Telephone number, where provided

  • Order information

  • Products purchased

  • Transaction information

  • Customer support communications

  • IP address

  • Browser and device information

  • Website usage information

  • Cookie and similar technology information

2. PAYMENT INFORMATION

Payments made through our store are processed using Shopify Payments and other payment services made available through Shopify.

We do not intentionally store complete payment card details on our own systems.

Payment information may be processed by Shopify and relevant payment providers according to their own privacy and security practices.

3. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Process and fulfill orders

  • Process payments

  • Arrange delivery

  • Provide shipping updates

  • Process returns and refunds

  • Provide customer support

  • Operate and maintain our website

  • Improve our products and services

  • Analyze website performance

  • Prevent fraud

  • Maintain security

  • Send marketing communications where permitted

  • Comply with legal obligations

4. GOOGLE ANALYTICS

We use Google Analytics to understand how visitors interact with our website and to measure website performance.

Where applicable law requires consent for analytics technologies, we will obtain the appropriate consent before activating those technologies.

5. META PIXEL

We may use Meta Pixel and related Meta technologies to measure advertising performance, understand website interactions, and support advertising activities.

Where applicable law requires consent for advertising or tracking technologies, the relevant technologies will only be activated after the required consent has been obtained.

6. COOKIES

Our website may use:

  • Strictly necessary cookies

  • Functional cookies

  • Analytics cookies

  • Advertising and marketing cookies

Necessary cookies may be used to operate essential website functions.

Where prior consent is legally required, non-essential cookies and tracking technologies will not be activated until the appropriate consent has been obtained.

7. HOW WE SHARE PERSONAL INFORMATION

We may share relevant personal information with trusted service providers, including:

  • Shopify

  • Shopify Payments

  • Payment providers

  • Shipping and fulfillment providers

  • Customer support providers

  • Analytics providers

  • Advertising and marketing providers

  • IT and security providers

We may also disclose information when required by law or when necessary to protect our legal rights, customers, website, or business.

8. SHOPIFY

Our store is hosted and powered by Shopify.

Shopify may process personal information in connection with hosting, ecommerce functionality, checkout, payments, security, analytics, and other services.

9. INTERNATIONAL DATA TRANSFERS

Some service providers may process or store personal information outside your country or outside the European Economic Area.

Where required by applicable law, appropriate safeguards will be used for international transfers.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, complying with legal obligations, resolving disputes, and preventing fraud.

11. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights including:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of personal information

  • Restriction of certain processing

  • Objection to certain processing

  • Data portability

  • Withdrawal of consent where processing is based on consent

To exercise applicable rights, contact:

shieldnest.support@gmail.com

12. MARKETING COMMUNICATIONS

If you subscribe to marketing communications, we may send promotional emails about products, offers, and updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe link contained in our marketing emails.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary.

13. CHILDREN

Our website is not intended for children.

We do not knowingly collect personal information from children where prohibited by applicable law.

14. SECURITY

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

15. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or security of third-party websites.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable law.

The updated version will be posted on this page with a revised "Last updated" date.

17. CONTACT

ShieldNest
Email: shieldnest.support@gmail.com
Website: https://shieldnest.store/